| Course title | delivery method | code | days |
|---|---|---|---|
| Delivering Customer Service Excellence | MPDDCSE | 2 | |
| Managing Customer Service Excellence | MPDMCSE | 1 | |
| Maximising Customer Satisfaction in a Technical Environment | MPDMCSTE | 2 | |
| Motivating and Understanding Sales Teams | TPMLT3 | 2 |